/ Case studies
Venue
stories
Who doesn’t love a good story told over a beer or two. We’ve compiled all our favourite stories from me&u venues to help you see what all the fuss is about.
Pay
Jimmy's Falafel
AU
Jimmy's Falafel perfectly paired with me&u Pay
The trailblazers at Jimmy's Falafel in the heart of Sydney pioneered me&u Pay and honestly, they're kind of obsessed with it. Find out why while watching us eat some yummy Middle Eastern food.
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MVO
Seven Dials Market London
UK
A world of flavours at Seven Dials Market
Seven Dials Market is a world of flavours in the heart of Covent Garden. Where seven streets converge, take a wander and find experts in desserts, vegan bites, Asian street food and the world's first cheese conveyor belt.
&Studio
Rolled
UK
Aussie style sushi has Rolled into the UK
Armed with a sushi roll and a dream, &studio worked with the Rolled team to bring this dream to life, delivering a unique identity with applications across digital and print.
Connect
Order & Pay
St Andrews Beach Club
AU
Rolling hills and A+ experience at St Andrews Beach Brewery
St Andrews Beach Brewery is a stunning venue at Makybe Diva’s old horse training property using easy peasy ordering tech. Thankfully they keep the horses out of the brewing process.
Order & Pay
Top Shop
AU
Top Shop, the ultimate Byron Baes
1950’s milk bar vibes with user friendly ordering tech. Can you think of anything more Byron Bay? Top Shop are nailing the old school cafe vibe, with a delicious sprinkling of White Lotus references.
MVO
Arcade Tottenham Court
UK
Arcade Tottenham Court is bringing the wow factor
Hate getting to the front of the line and realising you don’t know what you want to order? Arcade Tottenham Court makes it easy to order from all the businesses in their venue thanks to me&u.
Order & Pay
Toca Social
UK
Toca Social x me&u
Football and drinks, a match made in heaven. It’s actually soccer but whatever… Check out how Toca social is acing competitive socialising together with me&u.
Order & Pay
Coogee Pavilion Precinct
AU
Coogee Pavilion Precinct x me&u
Customer experience is the #1 goal of the Coogee Pavilion Precinct. If they think we’re cool then we must be, right? Check out everything they had to say about working with me&u.
MVO
Truck Yard
US
Giddy Up Cowboy: Truck Yard Austin Texas
Everything tastes better when it’s served out of a food truck. Truck Yard knows this and uses me&u to make it as easy to get a bucket of drinks and some A+ food delivered straight to the table. Can I get a yee-haw?
Order & Pay
Felons, Howard Smith Wharves.
AU
Most Wanted: Felons Brewing Co
A guest experience so good, its almost criminal (this is funny because they’re called Felons, please laugh). But don’t laugh at me&u, we’re helping them keep their punters happy.
Order & Pay
Fonda
AU
Margs and In Charge with Fonda
Spicy margs, coconut margs, margs on margs on margs on me&u. See how Fonda guests can keep the margs flowing without having to wait for staff. (did we say margs enough in this bio?)
Connect
MVO
New Century
UK
New Century: Creating the ultimate food hall experience
New Century makes the most of me&u’s to let punters order from multiple vendors in one transaction. PLUS, all the data collected flows into their CRM to help bring guests back for more. Sales + Marketing, together at last.
Order & Pay
Homm
AU
Homm is where the heart is
We chatted with the Co-owner of Homm, Bass, about Order& Pay and his views on the future of tech and hospitality.
MVO
Union Station
US
All aboard for multi venues at Union Station, Denver
What’s the best way to manage multiple venues in a high traffic converted train station in Denver? me&u Multi Vendor Ordering of course. Check out what Union Station had to say about us.
Order & Pay
Flex
The Continental Sorrento
AU
Flexible service with Flex at the Conti
Punters love choice, at least that’s what the team at the Conti tell us about giving their guests the option to order for themselves at the table or with a server using Flex. Have a watch and see why.
Prefer a good read?
We got you! Take a look at some other stories from me&u venues and see why over 6,000 bars, pubs and restaurants choose us.
Case Studies
Half of the guests at this Merivale venue choose me&u Pay to settle their bill
Instead of a QR code being a portal into a digital menu and immersive ordering experience, me&u Pay is for full-service venues that understand waiting for service staff and splitting bills shouldn’t be a negative way to end a positive experience.
Case Studies
“It allows three of our servers to act like six servers typically would”: me&u & Banger's Sausage House & Beer Garden in Austin
“What used to be flag service, which is now me&u service, we've noticed an increase in our tip revenue, which again, our team is super happy about. “The other thing that's allowed us to do is we have less team on the floor. So that tip pool isn't diminished by more slices. You're getting a bigger slice out of a bigger pie.
Case Studies
Using multi-vendor ordering to scalably drive revenue at Denver's Union Station
John-Mark Larter, Director of Business Operations at, City Street Investors (the group responsible for turning Denver's Union Station into a world-class venue) described what me&u does better than we could.“me&u is a hospitality company with a great technology solution, not a technology solution looking for hospitality partners,” John-Mark said.
Case Studies
“We needed more flexibility”: Introducing me&u Flex at The Continental
We chatted with Duncan Thomson, Chief Executive Officer of The Continental, in beautiful Sorrento. The “Conti” uses me&u Flex, a two-way ordering solution that provides greater flexibility, and allows you to serve more tables and capture more data.
Case Studies
How Stoney's Bar & Grill uses me&u “to combat labor costs and increase sales”
“We never want to get rid of full service, so we decided we needed a solution to help combat increasing labor costs and hopefully increase sales,” Stoney told us.
Case Studies
BOXPARK increases average order value 10% with multi-vendor ordering
We caught up with the digital and tech team at BOXPARK Wembley, which is a stone’s throw from Wembley Stadium and a 20,000 square foot dedicated events space, offering an immersive food, drink and leisure experience.
Case Studies
“Take away the boring part of the job”: How Pancakes on the Rocks sped up their speed of service (and sold more pancakes)
“There are a lot of customers that don't want to use the old style of ordering, talking to a staff member. For all sorts of reasons - some people are quite anxious, they feel more comfortable ordering with the machine, and they can order at their own pace."
Case Studies
Culling congestion around the bar at The Island at Elizabeth Quay
The Island is home to one of the most unique microbrewery Perth has to offer crafting their very own beers on site using traditional methods and the finest natural ingredients, poured directly into your glass directly from the vats above.
“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”
Matt Lawrence
General Manager, Toca Social
"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"
Jonathan Townsend
Strategic Planning Manager, New World Trading Co.
"The reason why we decided to go for me&u was definitely because of their support - any issues we have they’re always on hand to help"
Nina Macassey
Operations Manager, Arcade Food Hall, London
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”
Marianne Mewett
Chief Experience Officer, AVC
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