Food for thought

In the intricate landscape of the hospitality industry today, customer convenience is not simply a consideration, it is the cornerstone upon which success is built. 

“We never want to get rid of full service, so we decided we needed a solution to help combat increasing labor costs and hopefully increase sales,” Stoney told us.

Restaurants are a large contributor to food, plastic, water, and energy waste around the world. As a restaurant owner, you can do your part to minimize the environmental impact of running a restaurant. The tips included here are not exhaustive, but are a good start for any restaurant owner who is working toward a greener future.

We caught up with the digital and tech team at BOXPARK Wembley, which is a stone’s throw from Wembley Stadium and a 20,000 square foot dedicated events space, offering an immersive food, drink and leisure experience.

“There are a lot of customers that don't want to use the old style of ordering, talking to a staff member. For all sorts of reasons - some people are quite anxious, they feel more comfortable ordering with the machine, and they can order at their own pace."

To gain deeper insights into consumer preferences in the post-COVID era, we partnered with KAM for a comprehensive study focusing on the usage of QR code order & pay technology across three key sectors: food halls, competitive socialising venues, and large pubs and bars.

We sat down with Patrice Beckmann, Head Of Operations at Funlab, to chat about how mobile ordering enhances the experience for me and you (because of our company name). Patrice has been with Funlab for 16 years (!) and started as a bartender in Sydney before progressing up the ranks.

The Island is home to one of the most unique microbrewery Perth has to offer crafting their very own beers on site using traditional methods and the finest natural ingredients, poured directly into your glass directly from the vats above.