/ Case studies
Venue
stories
Who doesn’t love a good story told over a beer or two. We’ve compiled all our favourite stories from me&u venues to help you see what all the fuss is about.
Pay
Jimmy's Falafel
AU
Jimmy's Falafel perfectly paired with me&u Pay
The trailblazers at Jimmy's Falafel in the heart of Sydney pioneered me&u Pay and honestly, they're kind of obsessed with it. Find out why while watching us eat some yummy Middle Eastern food.
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MVO
Seven Dials Market London
UK
A world of flavours at Seven Dials Market
Seven Dials Market is a world of flavours in the heart of Covent Garden. Where seven streets converge, take a wander and find experts in desserts, vegan bites, Asian street food and the world's first cheese conveyor belt.
&Studio
Rolled
UK
Aussie style sushi has Rolled into the UK
Armed with a sushi roll and a dream, &studio worked with the Rolled team to bring this dream to life, delivering a unique identity with applications across digital and print.
Connect
Order & Pay
St Andrews Beach Club
AU
Rolling hills and A+ experience at St Andrews Beach Brewery
St Andrews Beach Brewery is a stunning venue at Makybe Diva’s old horse training property using easy peasy ordering tech. Thankfully they keep the horses out of the brewing process.
Order & Pay
Top Shop
AU
Top Shop, the ultimate Byron Baes
1950’s milk bar vibes with user friendly ordering tech. Can you think of anything more Byron Bay? Top Shop are nailing the old school cafe vibe, with a delicious sprinkling of White Lotus references.
MVO
Arcade Tottenham Court
UK
Arcade Tottenham Court is bringing the wow factor
Hate getting to the front of the line and realising you don’t know what you want to order? Arcade Tottenham Court makes it easy to order from all the businesses in their venue thanks to me&u.
Order & Pay
Toca Social
UK
Toca Social x me&u
Football and drinks, a match made in heaven. It’s actually soccer but whatever… Check out how Toca social is acing competitive socialising together with me&u.
Order & Pay
Coogee Pavilion Precinct
AU
Coogee Pavilion Precinct x me&u
Customer experience is the #1 goal of the Coogee Pavilion Precinct. If they think we’re cool then we must be, right? Check out everything they had to say about working with me&u.
MVO
Truck Yard
US
Giddy Up Cowboy: Truck Yard Austin Texas
Everything tastes better when it’s served out of a food truck. Truck Yard knows this and uses me&u to make it as easy to get a bucket of drinks and some A+ food delivered straight to the table. Can I get a yee-haw?
Order & Pay
Felons, Howard Smith Wharves.
AU
Most Wanted: Felons Brewing Co
A guest experience so good, its almost criminal (this is funny because they’re called Felons, please laugh). But don’t laugh at me&u, we’re helping them keep their punters happy.
Order & Pay
Fonda
AU
Margs and In Charge with Fonda
Spicy margs, coconut margs, margs on margs on margs on me&u. See how Fonda guests can keep the margs flowing without having to wait for staff. (did we say margs enough in this bio?)
Connect
MVO
New Century
UK
New Century: Creating the ultimate food hall experience
New Century makes the most of me&u’s to let punters order from multiple vendors in one transaction. PLUS, all the data collected flows into their CRM to help bring guests back for more. Sales + Marketing, together at last.
Order & Pay
Homm
AU
Homm is where the heart is
We chatted with the Co-owner of Homm, Bass, about Order& Pay and his views on the future of tech and hospitality.
MVO
Union Station
US
All aboard for multi venues at Union Station, Denver
What’s the best way to manage multiple venues in a high traffic converted train station in Denver? me&u Multi Vendor Ordering of course. Check out what Union Station had to say about us.
Order & Pay
Flex
The Continental Sorrento
AU
Flexible service with Flex at the Conti
Punters love choice, at least that’s what the team at the Conti tell us about giving their guests the option to order for themselves at the table or with a server using Flex. Have a watch and see why.
Prefer a good read?
We got you! Take a look at some other stories from me&u venues and see why over 6,000 bars, pubs and restaurants choose us.
Case Studies
Relaxation meets up-to-date technology: A me&u case study in Byron Bay
In one sentence, Sean Callahan, Former Manager at Topshop in Byron Bay, describes his venue as “the ultimate crowd pleaser to cure everything from a hangover to the early morning caffeine blues to just getting the kids fed and out the door.”
Case Studies
The order and pay solution that lets guests stay immersed in a “real Instagrammable moment”
We sat down with Matt Lawrence, General Manager of TOCA Social at O2 Arena in London to talk about how upgrading their order and pay solution has enhanced their guest experience.
Case Studies
Why Arcade Tottenham Court Road swapped QR code ordering systems
Nina, Operations Manager at Arcade Tottenham Court Road, still smiles at the simple magic created when QR mobile ordering delivers a seamless experience.“I still smile when a guest comes in and you say you know, just sit at the table, scan a QR code and everything gets brought to you,” Nina said.
Case Studies
Creating “that Uber effect” within a live venue at The Rowing Pavilion
The Rowing Pavilion in Western Australia opened in December 2022 as a “pretty humble venue” that prides itself on a few key things: sustainability, community, and produce.We chatted with three movers and shakers who brought to life an incredible venue in which Mr Yum plays a very small part. If you’re a visual learner, ignore the words below and watch the three-minute video for some good vibes.
Case Studies
Guzman y Gomez: Fast-casual made even faster
Discover how me&u helps Guzman y Gomez strengthen every aspect of their operations.
Case Studies
How Vapiano UK achieved a 2900% ROI through Connect
Discover how Vapiano used a hospitality CRM to bring in £18,000 in sales over one weekend.
Case Studies
me&u x Lightspeed: Town Square Belfast case study
Find out how Lightspeed and Mr Yum helped Town Square Belfast come out of covid stronger than ever.
“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”
Matt Lawrence
General Manager, Toca Social
“Comparing table service to me&u our cocktail sales have increased by 300%.”
Rani Doyle
Venue Manager, National Hotel
"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"
Jonathan Townsend
Strategic Planning Manager, New World Trading Co.
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”
Marianne Mewett
Chief Experience Officer, AVC
Have
a
taste
Not ready to chat with someone but want a little taste of me&u?
Pop in your details and we’ll serve you tips and tricks for helping grow your business and ask nothing in return.
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