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Insights
Insights from the first Food Hall-specific workshop in the UK
We hosted an intimate event specifically for the Food Hall market, bringing together half of all Food Hall brands in the UK.There were two panels: How to Make Food Halls Thrive: Operations, Tech & MarketingFood Hall Opportunities: Now and the FutureHere are some insights from both panels 😀

Operations
How to hire and train the best restaurant staff
Hiring and training killer staff is critical for any successful business. Your staff is the face of your restaurant and they’re responsible for providing a great dining experience for your guests. The better they are, the more efficient and productive they’ll be too, which is a plus for your bottom line.

Operations
How to reduce food waste when managing a restaurant
Restaurants play a major role in food waste, accounting for about 14% of all food waste in the United States. This waste can occur at all stages of the food supply chain, from production and processing to distribution, preparation, and consumption.Here are seven things you can do to reduce food waste.

Operations
How to use data to improve your restaurant's performance
It's more important than ever to use data to make informed decisions about your business. By tracking and analysing key metrics, you can identify areas where you can improve your operations, increase sales, and reduce costs.Here are some tips on how to use data to improve your restaurant's performance.

Marketing
How to use SMS marketing to fill your restaurant
SMS marketing is a great way to reach your target audience directly and promote your restaurant. It's also a very cost-effective way to market your business, and it can be very effective at driving sales.

Case Studies
The order and pay solution that lets guests stay immersed in a “real Instagrammable moment”
We sat down with Matt Lawrence, General Manager of TOCA Social at O2 Arena in London to talk about how upgrading their order and pay solution has enhanced their guest experience.

Case Studies
Why Arcade Tottenham Court Road swapped QR code ordering systems
Nina, Operations Manager at Arcade Tottenham Court Road, still smiles at the simple magic created when QR mobile ordering delivers a seamless experience.“I still smile when a guest comes in and you say you know, just sit at the table, scan a QR code and everything gets brought to you,” Nina said.

Operations
How to create a positive restaurant work environment
Employee satisfaction, productivity, and a magical guest experience. What are the benefits of creating a positive restaurant work environment? That was a bit of an old-school Jeopardy start to this piece!