/ Case studies
Venue
stories
Who doesn’t love a good story told over a beer or two. We’ve compiled all our favourite stories from me&u venues to help you see what all the fuss is about.
Pay
Jimmy's Falafel
AU
Jimmy's Falafel perfectly paired with me&u Pay
The trailblazers at Jimmy's Falafel in the heart of Sydney pioneered me&u Pay and honestly, they're kind of obsessed with it. Find out why while watching us eat some yummy Middle Eastern food.
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MVO
Seven Dials Market London
UK
A world of flavours at Seven Dials Market
Seven Dials Market is a world of flavours in the heart of Covent Garden. Where seven streets converge, take a wander and find experts in desserts, vegan bites, Asian street food and the world's first cheese conveyor belt.
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Order & Pay
St Andrews Beach Club
AU
Rolling hills and A+ experience at St Andrews Beach Brewery
St Andrews Beach Brewery is a stunning venue at Makybe Diva’s old horse training property using easy peasy ordering tech. Thankfully they keep the horses out of the brewing process.
Order & Pay
Top Shop
AU
Top Shop, the ultimate Byron Baes
1950’s milk bar vibes with user friendly ordering tech. Can you think of anything more Byron Bay? Top Shop are nailing the old school cafe vibe, with a delicious sprinkling of White Lotus references.
Order & Pay
Toca Social
UK
Toca Social x me&u
Football and drinks, a match made in heaven. It’s actually soccer but whatever… Check out how Toca social is acing competitive socialising together with me&u.
Order & Pay
Coogee Pavilion Precinct
AU
Coogee Pavilion Precinct x me&u
Customer experience is the #1 goal of the Coogee Pavilion Precinct. If they think we’re cool then we must be, right? Check out everything they had to say about working with me&u.
MVO
Truck Yard
US
Giddy Up Cowboy: Truck Yard Austin Texas
Everything tastes better when it’s served out of a food truck. Truck Yard knows this and uses me&u to make it as easy to get a bucket of drinks and some A+ food delivered straight to the table. Can I get a yee-haw?
Order & Pay
Felons, Howard Smith Wharves.
AU
Most Wanted: Felons Brewing Co
A guest experience so good, its almost criminal (this is funny because they’re called Felons, please laugh). But don’t laugh at me&u, we’re helping them keep their punters happy.
Order & Pay
Fonda
AU
Margs and In Charge with Fonda
Spicy margs, coconut margs, margs on margs on margs on me&u. See how Fonda guests can keep the margs flowing without having to wait for staff. (did we say margs enough in this bio?)
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MVO
New Century
UK
New Century: Creating the ultimate food hall experience
New Century makes the most of me&u’s to let punters order from multiple vendors in one transaction. PLUS, all the data collected flows into their CRM to help bring guests back for more. Sales + Marketing, together at last.
Order & Pay
Homm
AU
Homm is where the heart is
We chatted with the Co-owner of Homm, Bass, about Order& Pay and his views on the future of tech and hospitality.
MVO
Union Station
US
All aboard for multi venues at Union Station, Denver
What’s the best way to manage multiple venues in a high traffic converted train station in Denver? me&u Multi Vendor Ordering of course. Check out what Union Station had to say about us.
Order & Pay
Flex
The Continental Sorrento
AU
Flexible service with Flex at the Conti
Punters love choice, at least that’s what the team at the Conti tell us about giving their guests the option to order for themselves at the table or with a server using Flex. Have a watch and see why.
Prefer a good read?
We got you! Take a look at some other stories from me&u venues and see why over 6,000 bars, pubs and restaurants choose us.
Case Studies
BOXPARK increases average order value 10% with multi-vendor ordering
We caught up with the digital and tech team at BOXPARK Wembley, which is a stone’s throw from Wembley Stadium and a 20,000 square foot dedicated events space, offering an immersive food, drink and leisure experience.
Case Studies
“Take away the boring part of the job”: How Pancakes on the Rocks sped up their speed of service (and sold more pancakes)
“There are a lot of customers that don't want to use the old style of ordering, talking to a staff member. For all sorts of reasons - some people are quite anxious, they feel more comfortable ordering with the machine, and they can order at their own pace."
Case Studies
Royal Stacks + me&u = Single Stacks without the queue
“There haven't been any long queues because we have me&u on the tables, this QR code ready to scan. People come and we give them the option to order from the tables. A lot of people prefer doing that, because then that means they can sit down and they don't feel almost under pressure that someone's waiting for them to order. They can order at their own leisure.”
Case Studies
Culling congestion around the bar at The Island at Elizabeth Quay
The Island is home to one of the most unique microbrewery Perth has to offer crafting their very own beers on site using traditional methods and the finest natural ingredients, poured directly into your glass directly from the vats above.
Case Studies
How The Goose saw a 6x increase in table ordering after moving to me&u
"We were upsetting customers, staff were having an awful time, and we were no longer trusting the system. We were putting pressure back on the servers at the till, which is what we were trying to avoid. We want guests to stay at their table and enjoy the view and need them to be able to trust the system to put in a second round of drinks and know it’s coming.”
Case Studies
Creating customer-led upsells at Cornwall Park Cafe
Cornwall Park Cafe in Auckland is a relatively small venue with a big menu and an even bigger heart. They used to have a queue because they have just two tills and we do like 1000 customers per day, so Venue Manager, Giovanni, set up me&u to increase efficiencies.
Case Studies
Bringing a neighbourhood and community vibe
"We integrated me&u into more of our takeaway aspect and then we phased out other delivery partners because they were effectively ripping us off"
Case Studies
Relaxation meets up-to-date technology: A me&u case study in Byron Bay
In one sentence, Sean Callahan, Former Manager at Topshop in Byron Bay, describes his venue as “the ultimate crowd pleaser to cure everything from a hangover to the early morning caffeine blues to just getting the kids fed and out the door.”
“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”
Matt Lawrence
General Manager, Toca Social
“Comparing table service to me&u our cocktail sales have increased by 300%.”
Rani Doyle
Venue Manager, National Hotel
"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"
Jonathan Townsend
Strategic Planning Manager, New World Trading Co.
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”
Marianne Mewett
Chief Experience Officer, AVC
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